Accessibility Statement

At BarkyDogToys, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Our Commitment

Our goal is to make our website accessible to the widest possible audience, regardless of technology or physical capability. We aim to comply with all applicable standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 levels A and AA, which outlines how to make web content more accessible to people with disabilities.

Measures to Support Accessibility

BarkyDogToys takes the following measures to ensure accessibility:

  • Continuous Monitoring: Our website undergoes regular reviews and audits to identify and fix potential accessibility issues.
  • Staff Training: We provide training for our staff on accessibility and inclusive design principles.
  • Feedback Process: We welcome feedback from users regarding the accessibility of our site. Users are encouraged to report any barriers to accessibility they encounter.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. BarkyDogToys.com is partially conformant with WCAG 2.1 level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria where possible, such as providing navigation instructions when content is operable through a keyboard interface.

Feedback

We welcome your feedback on the accessibility of BarkyDogToys.com. Please let us know if you encounter accessibility barriers:

  • Phone: +1 607-304-1201
  • E-mail: barkydogtoys@gmail.com
  • Postal address: RayMcNally C/O BarkyDogToys, 30 Carhart Ave, Johnson City, NY 13790

We try to respond to feedback within 2-3 business days.

Shipping Information

Please note, for customers requiring information on shipping: BarkyDogToys offers local and international shipping, including drop shipping from overseas suppliers, predominantly China. Shipping times vary between 5 to 25 days after purchase, depending on the product and supplier. We strive to ensure our shipping process is as transparent and accessible as possible and are committed to making accommodations and providing support for all our customers, including those with disabilities.

Legal Compliance

This accessibility statement is in compliance with local and federal laws and regulations, including the Americans with Disabilities Act (ADA).

We are committed to making our website’s content accessible and user-friendly to everyone. If you are having trouble viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at +1 607-304-1201 or email us at barkydogtoys@gmail.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user-friendly.


This statement was created on 03/29/2024 and will be reviewed and updated regularly to reflect BarkyDogToys.com’s ongoing commitment to accessibility.

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