At BarkyDogToys, we’re committed to providing our furry friends and their owners with the best dog care products and toys. Whether you’re local or shopping from across the globe, we’ve got everything your dog needs, shipped directly to your doorstep. Our products are sourced from the highest quality suppliers, including local and overseas manufacturers, to ensure a wide variety of choices for our customers. Here’s everything you need to know about our shipping policy.
Shipping Timeframes
- Local Shipping: For customers within the United States, our products typically arrive within 5-15 business days.
- International Shipping: For our international customers, please allow 10-25 business days for your order to arrive. Shipping times vary due to customs and operational delays.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method chosen, and the destination. The exact shipping cost will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. This allows you to track the progress of your shipment via our website or directly through the carrier’s website.
Customs, Duties, and Taxes
For international orders, BarkyDogToys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Restrictions
Please note that due to shipping restrictions, we may not be able to deliver to certain countries. If we are unable to ship to your location, we will inform you via email and process a full refund.
Lost or Damaged Items
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at barkydogtoys@gmail.com. We will work with you to resolve the issue promptly, whether it be through a replacement or a refund.
Returns
For information on returns, please refer to our Return and Refund Policy.
Contact Us
Should you have any questions about your order or shipping, please do not hesitate to contact us:
- Phone: +1 607-304-1201
- Support Email: barkydogtoys@gmail.com
- Address: RayMcNally C/O BarkyDogToys, 30 Carhart Ave, Johnson City, NY 13790
Thank you for choosing BarkyDogToys for your dog care and toy needs. We appreciate your business and look forward to serving you and your furry friend!
This policy is subject to change without prior notice to reflect changes in our operational practices or regulations related to shipping and customs.